Customer Ratings & Reviews

They've done great to help when I have had questions.

I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

Just got it so havent used it yet. But having extra protection after the dud vizios i had in the past it definitely is worth it.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

im glad i got 5 yr geek squad protection just in case something happens to my tv i know the squad has my back

I always get Geek Squad Service on my 4K TVs. I don't always use the extended warranty but I have several times. Worth the extra money for a piece of mind.

i love best buy they are an great store i love this place

Geek Squad 5 Year Protection Plans pay for themselves in the long run

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

I am always a little skeptical of these warranties, but it certainly paid off for me. Highly recommend

I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

Geek Squad is the best. They are very helpful and knowledgeable

The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

best buy is so good.the price is very good. delivery is so quick