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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30784 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,240 of 30,784 reviews
  • Rated 5 out of 5 stars

    Great protection for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought it before and used it. They will try to fix it the first time or up to three times before getting a voucher for new TV. Electronic parts are expensive without this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the 2 year warranty we purchased with our new tv. I love the feature that we take it in to the store and if they can't fix it then we get credit for a new tv. Makes it convenient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was worth the cost but it’s a nice piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the geek squad has helped quite a bit. Quickly installed and set up my tv over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading lots of reviews for QLED and OLED TVs, I determined there are a few problems with these TVs so we purchased the warranty for peace of mind on a 2,700$ tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this! You will definitely be using it and it’s worth its weight in gold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Geek Squad protection on a few of my products and they have always delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about hiw fragile the tv was super light and thin. So far as so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best i recommend everyone to purchase it you will ease your mind they got your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would do recommend this coverage because it includes install delivery they do tuneups on your computers and are very knowledgeable agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful with anything i need. Courteous and polite. Fixed our computer while i was in store. Fast reliable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to every one it save me from having to buy a new TV at full price when my old TV malfunctioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be able to contact the Geek Squad with any issues - can have your computer/laptop cleaned up anytime for optimal performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad stalled and Mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv. I was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    figure out problem with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent review my TV and figure out problem for replacing to new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just do it. It’s worth it for the warranty . Best Buy rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them. One call and they schedule an appointment. Very good service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding protection. You can return the warranty if you break the product on accident. No hassle too

    I would recommend this to a friend