Customer Ratings & Reviews

No need to use them yet. Have used them in the past.

I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

Worth it for the price and the extra protection could not go wrong at all with it being a smart device during the rona bandemic

I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

I have had to use the warranty on a camera and 2 laptops. BestBuy just replaced them, with very little inconvenience or hassle. So, I purchased the warranty on our most recent purchase, a Samsung TV--just in case.

Protection for TV, good to have if I need it! Recommended

Love having this! Helps whenever anything brakes or gets damaged.

Is one the best service to have when coming to best any Best Buy merchandise

Geek squad insurance covers OLED burn in which is wonderful. I love the peace of mind that my devices will last a long time, thanks to geek squad.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

I purchased this from Geek just in case I had problems after mfg warranty, I haven't had to use it so far, but confident they will be available if needed.

Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

S95b samsung is the best gaming tv on the market. A must fit gamers. Brightest oled!

I had no idea I could use this protection plan for all my electronics at home, the people on Geek Squad are very friendly and they always have my item ready before the time they estimate

Bestbuy has an excellent track record when u make a warranty request. I havea piece of mind knowing that this company will back its product!

Always purchase with any major electronic purchase. Have used it many times, and gotten my money back completely on two different occasions.

The services were readily available and easily accessible

I have used Geek Squad a few times since I purchased the protection package, Each time the person was helpful and courteous. I am happy with mu purchase.