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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1072 Showing 21,421-21,440 of 30,861 reviews
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this protection plan if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra extra backup for extra warranty love it! Glad I got it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving them four stars because I have never had to use them and I have heard very good reviews about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal no worry's for two years just walk it in and drop it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have extra warrenty if needed. Just on the safe side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been a warranty person but I never get a hassle when using their warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast appointments and nice representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this plan yet, but I love having that peace of mind Incase anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never not purchase Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad for all my Best Buy purchases. It's so worth it if you ever need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage, haven't used it yet but great value for the $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my geek squad they take care of all my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead pixels, vertical banding, dirty panel......... buy a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far every encounter with Geek Squad has been a positive experience. They are skilled and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, just hope its worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to have and to know I have coverage in protecting my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use but it’s worth the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of mind in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A confident investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that your product and yourself has back up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    5 year Geek Squad protection Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 Year Standard Geek Squad Protection Plan is something I have purchased in the past for all my Electronic devices that I have purchased at Best Buy. Sometimes it can me be a waste of money, you really just need to make a personal choice and weigh the benefits Incase something happens. If you purchased something that cost over $200.00 then a Protection plan for $35 to $50 would be worth it to fully replace it if something happened to it for a 5 year time frame. But if it cost less than $100.00 I would not recommend a Protection Plan, just buy another item to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Worth the cost to protect your self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a big purchase i always buy a protection play from best buy

    I would recommend this to a friend