Customer Ratings & Reviews

Worth it, especially when you have tv’s or anything you want to protect just incase.

Great coverage when I needed it, Geek squad took good care of me

[Employee of bestbuy] Absolutely needed for any new product bought from here

Great Product. Great Price. Thanks Best Buy. Best deals.

I will never buy a tv again without a protection plan. These tvs are too expensive to fix and not meant last. So knowing that I have five good years of protection is worth the extra money!!!

When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Pretty decent price for 5 years on a budget tv that has some reviews about quality issues. TBD if it is needed in 5 years.

The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

The protection plan is very beneficial. I have always purchased them and it well worth the expense.

Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

Purchased along with TV, haven't had to use service yet but historically it has been as advertised

I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected

Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

Just wanted the extra security, just in case something was to happen

You really can’t afford “not” to get this protection plan. I would never make a large dollar purchase amount without it. It’s always worked for me.

The geek squad is ready if I need them, don't hesitate to protect your purchase!