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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 30,845 reviews
  • Rated 5 out of 5 stars

    Geek squad Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for our 65” TV We don’t have to worry about costly repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure working with Geek Squad. Service has been great whenever I have needed them. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy are some of the best technicians in the triad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out to my home, on time, and assessed my tv. Quickly replaced my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have good tech service at your call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to have at any time a team to call at any time for any problem. Thank You

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 yr plan for an open box tv purchase. Hopefully I never have to use it, but it's good piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have insurance for something just in case eneven if I don’t use it it’s nice knowing it’s theee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional and friendly staff has always been helpful and very good at providing assistance on all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are always a smart idea. To cover your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best quality service received through Geek Squad. Love the option of multiple unit coverage on the policy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice feature .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our own TV, so didt need the installation, but we would have used them if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually had to use on more occasion. Favorite part about it is you dont have to replace with exact item if you choose to go with a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very excited to see how the protection plan goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the Geek Squad. It is one of the things that I can do to make life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never go without coverage on your products.its well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case there should ever be an issue with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store's service is very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2nd ur protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd yr Geek squad protection is awesome with their dependability and ability to solve all my tech issues. Amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind when I need the service I don’t have to worry about the cost… it’s included.

    I would recommend this to a friend