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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 690 Showing 13,781-13,800 of 30,848 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This add on a must purchase just in case of your appliance breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mad59083

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having GEEK SQUAD services because they are always available, willing to help and assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For big purchases you shouldn't go without this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old TV broke just before our extended warranty expired and we received a new TV at no further cost. I highly recommend buying the Geek Squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan!! I had bought a pair of beats headphones and they had a short devolope in the first year and the plan covered a New pair no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use this on my LG OLED TV, but if so, this is the only one that covers burn in protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this plan, but I imagine it would be great if I had a problem with my new TV inside of two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my TV due to there being a dead pixel. Had 0 trouble doing that. Their custom support is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's peace of mind in this ever-increasing world of connectedness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used this service yet but its always good to have. On any electronic you purchase just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad goes the extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do well at geek squad and fulfill their mission. I refer my friends and family to them regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this warranty gives me great peace of mind. Fortunately, I have not had to use it. I have had other warranties from Best Buy and live up to their word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned a long time ago to always purchase a warranty or service protection plan. It's a pain to pay the extra money, but saves you a migraine in repair costs in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet personally, but I've heard good things from other people. Hopefully, I won't have to use it, but if I do, I feel confident they'll take care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me all setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and got me all setup. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty works great if needed. Hopefully i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty works great if needed. Hopefully i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are on top of it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the staff were professional and courteous And very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took real good care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad worked with me several times trying to get my Samsung notebook to work properly, they finally succeeded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is awesome overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome option for any of your items, it is a great option and I really recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just in case of an emergency, if an accident happens

    I would recommend this to a friend