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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 30,424 reviews
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled all of my needs and concerns. Agents always courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty will only buy warranty at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point never going with anyone else thanks GS!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Insurance at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that you have insurance in case your electronic produce goes hay wire. Glad Bestbuy offers this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is a must purchase item things happen when i had an accident they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to have if needed. I hope i never need it and if i do, it will be great to have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hope I never have to but knowing that if I do I’m covered is a good feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is doing good so far I'm sure they'll help me if anything ever happens. They always have before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on high end products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just buy one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never if your product will just randomly fail on you. just buy the warranty to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the tv we got my mom. It was easy to install and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is gawd!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with replacing and questions replacements are fast and easy will always have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is a must around my home with a teenager that uses alllll his devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good that I got the protection plan for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good proctection services for a good price. Much better than to have a 5 year when it's not much more expensive than the 2 year. Covers alot of damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the protection plan when possible! We can’t say enough good things about our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get and it’s one of those things that it’s better to have it and not need it then need it and not have it. Always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I didn't spend this for nothing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been 2 years and the TV is STILL good. I hope I can use this just in case. I only got 3 years left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan as always. Covers you just in case of the every now and again, Uh OH moments!

    I would recommend this to a friend