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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 868 Showing 17,341-17,360 of 30,861 reviews
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful for the just in case scenarios where life kicks you down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time getting someone out to my house to fix my new TV. But when the geek squad came out he was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they will come out to my home to repair my TV if necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best place that will last for a while and it’s very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing the warranty through Best Buy on any electronics. They are great about taking care of malfuntions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did my installation so quickly!!! Will always use them for all my installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection for expensive items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection. I have used it once and it has more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Your team consistently meets their goals often exceeding expectations.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to replace a TV that I brought. Having Geek Squad will be able to help me to provide free delivery for the TV that I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gotta ya covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w knowing your covered! Never been disappointed w Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to spend this much on the TV you might as well get one! I've had TVs break on me and they're not cheap to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any electronic product that you purchase.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Positive Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most always remember to get the service protection plan! Great product by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a recent lightning strike, and having to shell out cash for replacement of several pieces of electronics-peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was only a month old when they came out to repair. the part took 21/2 weeks to get it! but the guys were careful and polite in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very important purchase 2 year standard geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for Oled Tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must For Oled Tvs as long as it covers it! Only then you can rest easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for safety and if you work in hazardous jobs or prone to being clumsy but if you don’t use it it’s feels very wasteful to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't had to use the protection plan for my TV. It's a great piece of mind knowing I have the geek squad on my side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have it on hand, you never know when you need it.

    I would recommend this to a friend