Customer Ratings & Reviews

Can’t go wrong w the Geek Squad on board. I have made a purchase on something before and as soon as the return date was up well it was done! Not w this plan

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

Always top notch service! Geek squad is great when you need them.

Purchased as early Christmas present for my grown kids. Their tv was going out in groups of pixels. They love the t.v., not so much the remote.

I took out the 5 year service plan, the cost was very reasonable.

Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

Glad I have this service for my LG TV. Hopefully, I won't have to use the service but the peace of mind is worth it it for sure.

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

To protect a television I. Ought I bought the extended warranty offered by Best Buy. I typically purchase this warranty to peace of mind and I can't recall a time I had to use but it's good to know it's there in case I do

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

If anything happens to the tv I purchased I will get a second one free of charge

The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

Got this for my TV and yes it is worth it. I can relax for the next 5y.

They were very helpful in explaining how to work the tv and they were also very kind. Very glad I added the geek squad protection plan. I will be recommending to others.

The best protection available for a television, well worth the price to know you have this protection if it should be needed.

I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.