Customer Ratings & Reviews

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

They were super helpful and insightful . I literally was in the store for maybe ten minutes

Well I had other products I had bought from Best buy anf they always keep there word on warranty

Who,are you going to call after the manufacturer warranty ends? Best Buy Geek Squad, that’s who. They are the best and will be there when/if needed.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

I believe that the price for the cost of the insurance for the tv is worth it!

This is the best service ever. I'm so glad someone created this.

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

No comments about the service because the guy delivered the tv and we took care of the rest.

Awosome tv great price always go with the warranty purchase as well

Great protection plan for the television if something happens to it

I couldn’t be more happy with the geek squad warranty.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

My westinghouse 46" died on me luckily right before 4 yr warranty expired. Used warranty to purchase this cheaper tv, but it's bigger, better quality pic, picks up more free channels with the antennnae and got another 5 yr warranty. Had $150 leftover to finally buy me a keurig 2.0. Very pleased with Best buy warranty program. No need to hang on to receipt, all info stays in your best buy account if you need to use the warranty.

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it