Customer Ratings & Reviews

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

A truly worthwhile purchase. I get it all the time since I had to use it on a tv that quit.

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!

Get the protection plan because within a 5 years if anything goes wrong you can take it back or they might replace it depends on the conditions. If not you're screwed

This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

I almost always buy the extended warranty when I buy anything major though I have never had to use it through best buy (knocks on wood) I have friends who have, and they have nothing but good things to say.

i have not purchased geek squad warranties before. i really regretted it was such a hassel to go through the manafacture warranty. i will never do that again. always go through geek squad. saves you time and money.

Easy to install and set up. Great graphics and great size.

I prefer to have Geek Squad over anybody else. They are excellent

Wasn’t able to use this for my TV. But it’s great for all other devices!!

The agents removed my old tv and professionally installed the new tv.

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

The are very helpful and quick and can tell you how long it will take

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

These guys helped me with the returns and refund multiple time in the fast. the best protection for any electronics.