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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 30,839 reviews
  • Rated 5 out of 5 stars

    Service plans are key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase a tv wether it be for the bedroom, bathroom, poolhouse or game room I have to get the service plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to know that I have a two year protection on the Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to make an easy return when my microphone broke. replaced without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give's me Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but having the protection plan gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good idea to make a purchase without Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service at a great price! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something you want to get just in case somethibg bad happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very much worth it hd tvs are actually very fragile and protect your investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I was able to talk with an agent that was very helpful in resolving my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent quality of service worth every penny saved ne thousands of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case, accidents does happen. What more is there to say I'll never leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great coverage and at a very low cost. Love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is just a peace of mind add on for anyone buying any big electronics. Geek squad has you covered in any bad scenario.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-Year Standard Geek Squad Protection is a very good protection plan for valuable and complex electronic appliances. The Geek Squad members are very courteous and supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech service for all technology appliances you purchase they do they best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CRMiller.org

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself immediately in a single damaged hard-drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service just didnt use it too much myself. Peace of mind was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave us a piece of mind, we hope we never have to use it but it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3yr protection sets me at ease 8n protection on my computer systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. along with everything else at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best Buy is ..well the Best. otherwise they would be called. Pretty Good Buy. or OK Buy. I always come here first.

    I would recommend this to a friend