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Customer reviews

Rating 4.7 out of 5 stars with 30667 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 30,667 reviews
  • Rated 5 out of 5 stars

    TotalTech Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Knowledgeable People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet because my sony tv boke within the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV 75"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for buying it. Good and fast service. A little overpriced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always so helpful and knowledgeable. They are also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has worked for me in the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection worked out for me in the past. This is why I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a large ticket item for your new home its always good to protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good techs honest service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add the extra protection Best Buy stands buy there products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Protect your investments!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offered me a wonderful warranty program!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good seevice and explain everthing that i need good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround quality and bass are amazing. Mightve gotten too much volume for our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not ever purchase a TV without the geek squad cover They are very professional and prompt if they can not repair it they replace it - it is very comforting to have that security on your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En buenas condiciones perfecto. Sin ninguna rasguños

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

    I would recommend this to a friend