Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 30,614 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most affordable warranty service that I have ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad really went out their way to make sure I was able to use my GS Warranty to the fullest.. They made sure I was able to purchase a replacement TV after my original wouldn't stay powered on.. They gave me great suggestions on different TV's to purchase with the amount I was given on my store credit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my TV is protected by Geek Squad. My TV is protected for 5 years for a convenient price. Last TV was destroyed during moving not taking the same chances again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Oled burn in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drnn

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't not use this service! Do have the Geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clemons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technical advise always . You can always count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frex

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with our first new tv purchase, geek squad was able to identify the cause and replaced the tv with a new tv. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a great place to go to like I love of and they love pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv for an affordable price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55-inch TV offers great picture and sound quality at an affordable price. The setup was easy, and I’m thoroughly enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add on when picking up my soundbar. This was an open box good purchase so went with the warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I will always add this service. Products just aren't what they use to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-year plan is a lifesaver! Quick laptop fix, professional techs, and peace of mind with coverage. Worth every penny for my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure when I used this but they always do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why by one year when you can get five year for a good price I really like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service i had a old tv break on me and they were able to help me. i always recommend to get protection when ever you a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on, when you buy a TV, you gotta get geek. Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and team refunded total cost of almost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. Exceeded my expectations. I will never buy anything over $500 without purchasing the protection plan again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only 10 dollars more for more protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my tv and no questions asked and they replaced it for no extra charge

    I would recommend this to a friend