Customer Ratings & Reviews

Geek Squad protection covers everything, very worth it when there is an issue with a product

This feels like i am reviewing geek servitude. haven't used it yet, but figured i needed it since 4 year old OLED had major burn-in issues. totally should be covered by mfr, but i guess they didn't anticpate a pandemic and that my burn in would be "CNN LIVE CORONAVIRUS PANDEMIC" not kidding

Unfortunately I have had to use this on the last 3 TV's I purchased from Best buy but because I had the plan Replacement was simple even 4 years into it. They were neat and professional.

Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

Good …………………………………………………………………..dddddddddddddddddddd

If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

Helping with tv and ect had no problems with no warranty here

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

Protect everything as long as you can...technology is always messing up.

Purchased this protection plan along with a tablet I bought. The tablet unfortunately does not get as good of a rating as the protection, and thanks to the protection plan and Geek Squad the issues with the tablet have been fixed (more than once). Geek Squad always helpful and friendly. Have used them for other products as well.

With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

Have not had to use their service yet on new tv but have had great response when needed on computer

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

Haven't needed it yet, but I am glad it's there should I ever have a problem.