Customer Ratings & Reviews

I love the Geek Squad and the services they provide. Whether in the store or on the phone they are helpful, patient, knowledgeable, and professional. Great service.

This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

Bought it just in case something goes wrong with the TV.

Happy I added this protection to my LG OLED TV. It just provides me peace of mind, in case something happens to my tv. Worth it when you have a higher end tv.

Great customer support and very professional. Try them.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

It is a really good idea to always purchase the tv warranty just in case something happens to the tv

I love my TV and service was pretty fast to pick it up.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

I would recommend Geek squad warranties on anything expensive. a few hundred dollars saved me over a thousand dollars in replacement costs.

It is worth it, the peace of mint that your item has a warranty that is reliable is great

We bought this protection for our laptap and love that we can have geek squad check it for viruses and ensure it is running efficently.

Great if your tv goes out bad if it doesn't lol wish it covered more like if the software becomes buggy over time after updates but sadly it doesn't

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

This Purchase is the Best Investment yet great service they'll send someone out if we need them to, hook everything up correctly or mount TVs and make sure everything is working smoothly before they leave.

It's a good insurance in case your item stopped working. I haven't used it so far, but, based on my experience with Best Buy they will fix or replace your item.

Always include extended warranty. You will not regret it.

Excellent service in us1 location and the rest shop

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.