Customer Ratings & Reviews

Knowledgeable technicians Professional and liked how they explained everything

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

I really like Geek Squad when things I bought and things stop working.

These guys helped me with the returns and refund multiple time in the fast. the best protection for any electronics.

Got this tv through the app and it was very easy to Pick up as well. Quality is great and colors arr amazing.

This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.

Just wanted the extra security, just in case something was to happen

As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

I have used this service and the geek squad does an awesome job

Haven't had to use it yet for this product, not had been good for others.

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

Pay the extra money for the warrantee for the piece of mind. It's worth it.

Amazing for the price, perfect for my apartment, sounds great

Geek Squad five year standard protection. I always think it is important to purchase this plan.

This protection plan covers burn in on oleds would definitely recommend!

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.