Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30861 reviews
(30,861 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Just keep unplugging it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was able to troubleshoot the issue while on the phone by having me unplug my TV. Now, why it keeps happening is a whole other issue while blaming the motherboard with no permanent solution. Maybe in a future Update? Until then, just keep unplugging it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan adds great coverage! Geek Squad never fails.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mount my tv and connection is very very good
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mount my tv and connection is very very good
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have for all purchases , Incase a replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for all purchases , Incase a replacement is needed
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Country Girl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a clear crisp picture. The setup was easy. Finding apps lon the device is easy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan is a life saver..it covers just about everything except for theft. Glad I got it!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every cent. They will replace or repair your items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a five year plan for my new TV! Geek Squad is a must.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have with any Best Buy product but in most cases nothing happens in 2 years.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always wise to protect your investment. You never know when something could go wrong.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for TVs. The repair and replacement made easy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Forget it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly don't even remember what device a bought this for.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Geek Squad supports my computer and purchases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has always been very helpful whenever I needed assistance. That is why I depend on Geek Squad support.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks put the TV in right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waa.very happy with how the TV turned out on the wall.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pam’sreview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service. I am along time customer
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
is the warranty useful?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a sony 4K 65" TV in december that hasn't worked right since the beginning. I have been trying to get resolution with Geek squad and am rather frustrated. Notes from prior conversations with customer support people are not in the file and they cannot reconnect me with the agent with whom I previously spoke. Given this problem at the very beginning I am less confident in the service support I would receive in the future. I am returning the TV and the warranty
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to extend the warranty of the television in the event of damage.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
get to have help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.since we don't really know how to fix things it is really nice to know there is help available.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our tv and we appreciate that Bestbuy has a protection plan that we love and can afford
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
