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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 30,838 reviews
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy an expensive product without some sort of protection plan. Geek Squad has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much appreciated with the Help, always the best...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had geek squad protection on all of my purchases from Best Buy. My problem is always solved with minimal issue. Miles beyond a manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimal Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a great value to protect your tv from any damages that may accrue over two years. For expensive items it's always best to insure them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy one with all my purchases over $200. I used it on a 55 inch insignia that crapped out. Ling story short got a brand new 55 inch LG free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection on big ticket items. I have peace of mind knowing that it will save me lots of money if I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They were very professional and made the whole process a lot easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad hooked me up fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and hooked it up to my cable and made it so easy for me!! I'm so thankful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are awesome and they know what they are doing when it comes to services that you have with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and went well. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get great service. Great customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love dealing with these guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve taken advantage of Geek Squad services more times than I can remember, always a pleasant experience. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how big or small the issue, they are there to resolve it. They have gone out of their way on the päst and I am sure they will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a good idea to purchase to extend the warranty. A previous tv that I purchased stopped working right after the warranty was over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with recent purchase. We’ve used Geek Squad service for many years and always happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for your products. You never know what might happen and it is a solid investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered my tv and they were on time with the delivery and both young men were complete gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this protection plan (and hope not to have to) but it's good to know that Best Buy Geek Squad will come if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

    I would recommend this to a friend