Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 30,293 reviews
  • Rated 4 out of 5 stars

    Great knowledge and customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case….

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers Rule!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me several times and I like the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always purchase extended warranties, but felt it was necessary with this purchase of a tv and the cost. Gives me a sense of peace knowing that I am protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert Frazier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv Samsung is one of better smart tv brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is awesome if we have any problem in products, they handle very nicely. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy GSP.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the GSP to protect my purchase. It gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy GSP.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the GSP to protect my purchase. It gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me a couple of times.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv just need find way my DVDs.just try find out play movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have replacement plan just in case. Reasonable price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rather be protected than not being protected. Fair price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when I buy items at Best Buy! Very easy to use and they are quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used Best Buy for all my electronics. Adding this service has served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Well worth it. Take care of any issues or damage that might come up for a full five years.

    I would recommend this to a friend