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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30909 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 30,909 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage has saved me from spending hundreds on new equipment. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and explained everything. The team was careful of my furniture and did a great job on the install!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a expensive tv. The screens are so breakable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshoot my tablet within minutes of walking up to geek squad with appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for piece of mind on tv purchase and the installation was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you don't want to deal with manufacturers warranties or dealing with RMA processes...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geez, I buy a lot at Best Buy. Guess I bought this! I'm sure it will help if I have a problem!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good it covers any damages or malfunction up to 2 years. This was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad. It's just easier to have someone that knows what they are doing on your team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year warranty. If any thing happens they claim to give the amount I paid as credit to buy a new one. Let’s see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO know what I what I would do without the geek squad. They are knowledgeable and friendly. Hire more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need some insurance for your tv, go it and don’t forget where you left your receipt at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are always so helpful. They are very knowledgeable. The cost is very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 IN FOR LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ... I bought 3 of these and they work excellent !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a big priced item, get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and knowledgeable new all about my product I will give them a call anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are always a must purchase. I recommend to always add this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are always the best at what they do. tv's, service and questions always answered with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for lg oled, haven't needed any service yet

    I would recommend this to a friend