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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30909 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 30,909 reviews
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from the geek squad repair / diagnostic team member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the geek squad is always easy. They are very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart plan-so worth it :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Thanks BB :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you make a big purchase, please get a protection plan because you never know what could happen! Best decision I ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for large purchases. I always have a good service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone that is not techi savvy, this is a great program. Received more than my money worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sat my purchase on the floor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought my purchase in the house and sat it on the floor for us to put on the table.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection is totally recommend I do wish it covered for accidental breaks, I have a kid and things break in my house all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty coverage on tvs is nice to have, especially on smart tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job helping me with setting up my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel like I can bring this in and just get a new one. If not new of the same new of a different style. Makes the money go right toward the next best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a little pricey, but worth it when you need the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want the Geek Squad involved on any electronic purchase. They’re THE BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad 5 year protection to make sure my products last as long as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my holder to a brick wall and easily installed my newe Sony OLED tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have geek squad protection you are missing out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There is always a catchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure I have used the service for this. I got turned down for a little technicality when one of my products got damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for the product of Best Buy, the area were I lived have problems with energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet luckily, but for the price we love everything it claims to cover!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the extended warranty. would definitely purchase an extended warranty in the future

    I would recommend this to a friend