Customer Ratings & Reviews

Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

Everything is working fine.I have no problem with the service.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

Nice product. I dont regret buying this product. I recommend to everyone

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

The agents were knowledgeable and helped me get the tv I wanted even though it was out of stock. The agents ordered it for me and it took less then 3 days.

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

Excellent value services you hope you'll never need. Always a hassle when a large item fails and one needs service or a replacement. Geek Squad makes it easy as they come to your house to repair or replace any issues not caused by accidental damage. They also offer installation to simplify the process and that's also a great value. I have not needed to used them for my TV's but I always buy it for the peace of mind.

We wish that we purchase the 5-year protection with the TV purchased in June 2023.

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

Amazing thanks geek squad They helped me in getting my tv fixed

I like the geek squad plans we have the five year plan for our TV. The agent who sold our TV stated it will cover any issues we have for our tv. And if the TV still has issues they will replace it with the same TV comparable to what you originally paid for it. It’s a good plan and you pay it along with buying your product one time.

This plans are the best never have trouble returning a defective item love this Best Buy plans.

My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

Its so easy to use my whole family loves it samsung is a reliable brand.