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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30889 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1356 Showing 27,101-27,120 of 30,888 reviews
  • Rated 4 out of 5 stars

    This is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool and helps protecting online and its good for you

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of benefits

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has a lot of benefits but sometimes it doesn't go far enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing i have 5 years of protection for my tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 2 hav as insurance when ur warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From previous experiences they have been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with personal attention at Geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service is always available usually the first requested

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I was hung up on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a flat screen 43 inch from Best Buy. The plastic holders were so cheap that the tv fell right over, breaking the set. So I called the Geek Squad Service to see what my options were. They said "unfortunately, we do not repair broken screens" and they disconnected the phone. Yes, I was hung up on. But that's okay! Our relationship has been defined. Best Buy and I must part ways here. So I lost $400 dollars this week, but I learned the important lessons. When I go back to purchase another set, I will hire someone to mount it properly in my home so that it cannot get broken easily. Guess who I'm not buying it from?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I always buy protection plans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money... They just don't make products like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have in order to get a new tv if it breaks down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection is a great thing to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh! Depends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was really iffy about getting the warranty for my TV just because i like to care of my thing to the point that they last a good while. The only problem purchase i have had with them was a tower back in 2009. They said that they couldn't do nothing regarding my issue, eventually my computer gave out and i was stuck in libraries for a while.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and as always it is best to purchase a warranty on any electrical device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection. It insures me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product at an excellent price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an excellent price point, great piece of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully a worthy investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually go with a protection plan to safety sake, but the price of the plans seems to have increased a lot lately that I was second guessing getting one for this purchase. I ended up going with one on this, but almost skipped it due to price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels comfortable to know the product is protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek freaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are great and they always service the products good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection as insurance for my TV. Not needed so far.

    I would recommend this to a friend