Customer Ratings & Reviews

Good to prctorion on any eléctrico we buggy. Always is important to remenber to have a pro retiño play for uirs stuffs

YOU NEED A GOOD BACKUP PLAN AND THIS ONE IS WORTH IT

They take care of ally technical questions and help out

Great explanation of the benefits to this product!

The soundbar really adds to the sound of my new Samsung TV!

very good deal hope I will never have to use it though

I havent have a chance to use it! But i hope that if i do need to use it, they act immediately and without any issues. So far, I havent have a problem with Best Buy, so i hope they continue to keep up the good work.

no hassle great price can't beat!!!!!!!!!!!!!!! !!

Great product for the price! Would definitely buy again.

PURCHASED A TV END IF APRIL. RETURNED FROM A VACATION MID MAY AND IT LOOKED AS IF THE TV SHATTERED ON THE INSIDE. TOOK THE ITEM TO THE HARRISONBURG VA LOCATION AND THE "GENTLEMAN" AT THE GEEK SQUAD DESK WAS RIDICULOUSLY CONDESCENDING AND RUDE. I TOLD HIM THAT MY SON TURNED IT ON WHEN HE RETURNED FROM VACATION ANS IT LOOKED AS IF IT WAS SHATTERED ON THE INSIDE. HE SAOD SHATTERED SCREENS ARE NOT COVERED AND LOOKED BACK DOWN AT HIS PHONE. I ASKED WHAT COULD BE DONE TO REPLACE IT WOTH THE GEEK SQUAD 5 YEAR WARRANTY... HIS REPLY WAS... YOU COULD RECYCLE IT AND GAVE A HALF SMUG SMILE. WHAT IS THE POINT OF GEEK SQUAD IF THEY ACT LIKE GARBAGE. CUSTOMER LOST.

I was delivered a 85” with a huge crack in the screen and after weeks of getting bounced between Samsung and Best Buy I still have a broken TV with no answers. Best Buy is refusing to remedy this situation even with the protection plan. No use in buying the plan, even if the product is ruined by a Best Buy employee themselves, they still won’t fix it.

Can't truly rate this since I haven't had to use it but the price was reasonable. My last 2 TV's (different brand) the sound went out within 2 years so, I wanted the protection.

When buying the protection, I asked if it covered the screen and was told yes. What I wasn't told was it doesn't cover damage to the screen itself. I would not have gotten it knowing that. For tv protection, I would not recommend.

I'm happy with the service. It's a nice peace of mind.

I provides me a peace of mind for 5 years. Worry free

Geek Squad protection is better than product warranty

Always ready to assist, friendly, knowledgeable staff.

Good warranty service to have for tv anything get.

This is a great TV but I definitely will say that the TV is lagging and it stalls out and freezes sometimes to the point where I have to unplug my tv. It becomes slow and idk why.

Glad to know if my tv malfunctions i will not be out of luck,