Customer Ratings & Reviews

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

The warranties from the geek squad are always worth the money.

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

They have been available to me every time I have needed them!!

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

Purchased the Samsung 43" TV for my son. I don't want to get a headache when he tells me it doesn't work. I purchased this 5 year Protection so I didn't need to worry. I would recommend the Geek Squad Protection to all for any product.

Nice to have and have used in past. Easy effortless exchange

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Replaced my laptop when i cracked at the hindge with no problems

Thanks for standing behind your product best buy have good prices on there products

I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

I never had any problems with customer service In my visits they were very responsive and courteous and helpful

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

Good deal overall and geek squad has not failed me yet. I have 3 years for my tv and if it dies I get the value of the tv brand new even if it breaks the last year on the last day of the warranty. That is piece of mind and worth the upfront cost.

I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

Havent used it yet....................................

Geek Squad is always a good decision because if anything goes wrong you can get it fixed with no extra out of pocket expenses. I have been purchasing Geek Squad for years and I would say Buy it you won't be sorry for the extra protection you get.

I've leveraged Geek Squad 2 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.