Customer Ratings & Reviews

I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

As of this date in my life I have been very lucky with all my electronic purchases and not having to use any kind of extended service. I know as some point this is going to run out and if I can have five years of piece of mind I am good with that.

We have always purchased Sony from Best Buy and our experience has always been great. Geek Squad warranty for a mounted tv is a must if you don't want the hassle of having to take your tv off the wall if you have issues. They come to you!!!

[Employee of bestbuy] Always recommend to get protection! Got it for my new Samsung TV

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

The Guys mounted the tv to my wall, leaving everything in its original place! Remained in contact with me about any changes! Awesome customer service!

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

Always get the extended warranty for any product of value. I always purchase extended warranties through best buy and never had an issue yet. Anything best buy couldn't fix or handle they just offered me a new replacement of similar or more.

Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.

Nice to have with new products...no telling when anything could happen theft, mother nature acts, etc

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

I hope I never have to use it, but am glad I have it. Gives me comfort

For very little more get extended coverage on a product even if it’s a small low cost product why not , they offer fixing and or replacement and even reimbursement .

Always get this with every major purchase. Never know when you'll need this

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Hopefully will never have to use it. I always buy warranty. You never know what may happen.

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

Display and sound is wonderfull Can be buy it everyone

We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.