Customer Ratings & Reviews

I like the coverage but my tv broke and had to be replaced it was still in the factory warranty but since they replaced the tv I had to purchase a new warranty I didn't like doing that but I'd rather have the coverage

The Geek Squad gentleman was very polite about why he could not fix my broken television.

I purchased the geek squad plan to have a piece of mine I always do just in case.

I love this TV. The picture is excellent. If you're watching something with 4K resolution, the picture quality is unbelievable. The sound is so-so, but if you want to improve it, you can add a sound bar.

I haven't had to use this service contract yet but have been happy with the service contracts for my washer/dryer and oven, so I expect things to go smoothly if I have issues with the tv.

I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

I have only had to go to the Geek Squad once and they were able to resolve my problem quickly and to my complete satisfaction. I like the peace of mind especially for my wife when I am traveling.

Easy process. Quick service. Respectful humans. Would recommend

I think geek squad insurance is great knowing that if theres something wrong with the tv will come to the house to fix it instead of you taking it to the store.

The geek team helped me by installing and connecting all my devices and very quickly

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

Will not buy any Electronics without purchasing the in-home service warranty from geek Squad. I just feel that is necessary and well worth the money.

I like the peace of mind, knowing I am covered and don’t have to worry about anything.

99.00 for 5 years of protection was a good value for me. The selling point was when i was told due to the TV being 55" they would come to the house rather than me having to bring the TV in to the store.

I love having the peace of mind of knowing if my new TV fails, it's covered.

Purchased this with our TV to give us peace of mind if something happened to the TV

[Employee of bestbuy] Geek Squad Protection could come in handy down the road.

Always good to buy insurance. Never go without it. Thank you

Provided great protection for my Samsung TV! Amazing Job

Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised