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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 30,861 reviews
  • Rated 4 out of 5 stars

    Great insurance to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use my Geek squad protection yet, I am very happy to have it "in case"! Any kind of repair/replacement would be a difficult extra expense right now, so it is nice to have this "safety net" to fall back on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the extra protection because I’ve had to use it and having something fixed cost more now a days just for parts than having to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is good they're willing to fix what you have before shipping it off first without even trying to fix it which most companies do not give any effort in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, buy your cell phones through bestbuy, then always get this insurance for your phones. Trust me, it's worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Supporting job thank you for all you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2year protection plan just to have extra peice of mind if something happens to my new Sony x930e tv and before it runs out will prob add another 2years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Geek Squad protection. The agents are always helpful, and if it can not be fixed, you will get your money back, usually as a Best Buy gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best tv I owned so far. Great for the price and Sony is a winner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year in home service warranty straight from Best Buy. When you spend more than $2k on a tv this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already paid for itself three times over 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty on my Xbox and it covers everything. I can’t be more pleased that it covers everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a controller I purchased. Was worth it when the controller stopped working. I took it in and they exchanged it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv to have it dose not disappoint especially with a Samsung soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat the Geek Squad extended warranties. They come out to your residence to repair or replace the defective product. I've used it before and they do what they say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use geek squad yet, however this is a good thing to have for those just in case moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was delivered with extra special care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beautiful tv was handled with great care and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a little pricey but for a big TV purchase this is a must! Not to take anything away from the Geek Squad but I hope I don’t have to use it;)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with new tv purchase on sale so got deal on geek squad warranty. Have not yet to have to use it and hopefully do not have to but gives peace of mind it is therw if and when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an open box tv. It was in great condition but just want to make sure all bases are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not a worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have complete faith in this protection. I have used this for years and never had a problem with hacks or viruses.

    I would recommend this to a friend