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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 30,861 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have and give you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and tv go bad and got a new one with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance really.. unknown reliability with tcl, Hisense,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for television is always a must for any major purchase… I would recommend to get this protection so you don't have to worry about what you purchased…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad plans have good ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad warranty is a great thing to have and gives you a great peice of mind just in case something happens because you never know with today's technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inches plus should have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is needed on a big TV. I made this purchase not even thinking about it until checkout when it popped up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy monthly payments. No reason to worry about late fees because money comes out of your bank account every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television under this warranty no longer worked. The whole process with the Geek Squad was easy and effortless on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but sounds like anything other than physical damage is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 5 years I can try to relax and decrease my Anxiety level knowing that I can always count on their service and helpfulness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get geek squad on any electronic that I buy for better protection and it never lets me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a great product, need the a great team to look after it. These guys know their stuff and are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have to maintain a peace of Mind and sleep at night…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties. I never have a problem when needing to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties. I never have a problem when needing to return something.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to submit a request for remote replacement and am having a hard time finding where to do this. As long as it’s replaced at no cost I’m cool with geek. Otherwise....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love using the geek squad for my technical problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra insurance for my new television heard it was good haven't had to use it but it's there just in case

    I would recommend this to a friend