Customer Ratings & Reviews

While the TV in particular I purchased is not overly expensive, I felt the need to purchase the extended warranty because it was a fair price for 2-more years.

Best buy warranty is the best. No 3rd party coverage like most company.

Sometimes you don't need the plan if you are buying quality products but it's great to have if something goes wrong so you don't have to buy a whole new thing.

This was a nice extra that came with my purchase for free. Thanks!

Haven't had to use the service thankfully, but it is always worth the peace of mind knowing it is there if/when you need it.

I bought a new tv on black Friday and got a 5 year protection plan with it for only $60. It's hard to pass up a protection plan that breaks done to a $1 a month.

It's good to have protection on any electronic product. Will recommend Geek Squad service to a friends and family.

Love Geek Squad and everything it offers. Exploring the new totaltech program.

Decided to buy the coverage when I replaced a Samsung TV that needed a new panel after only 19 mo.

Very professional and neat. When the job was completed everything was was tucked away neatly and clean.

An Unnecessary evil to protect your investment against what could be planned obsolescence.

This Samsung TV is the easiest TV to set up simply plug and play. The picture quality is excellent. The on screen guide walks you through the setup process.

Geek Squad takes care of you even if your product is out of warranty. Can't go wrong with protection your investment.

Very good to protect my tv like if anything happens

We haven’t had to use it recently, but in the past they have been great with resolving the issue with our computer.

I haven't needed them for this particular purchase but I've used them before and they are great, friendly and knowledgeable.

I really hope I never have to cash in and use this as a very high-quality TV but I’m glad that I made this purchase

As always purchasing Geek Squad Service is purchasing a peace of mind.

I always like to purchase the geek package for my electronic purchases... You never know when you might need them

Good to have if something goes wrong. Avoid the headache of guessing repair cost and get this to get it fixed right.