Customer Ratings & Reviews

I always buy the GSP to protect my purchase. It gives me peace of mind

This is a great service for any product you purchase that you pay a lot for believe me when that 65 inch TV arrives you want to make sure it looks good mounted on that wall

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

Product seems to be a pretty good value. I would appreciate a better way to document my purchase. It is sometimes difficult to retain the email with the details of the warranty. A printed off or electronic certificate would be easier to locate if needed.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

I have had excellent experience with geek squad protection plan

i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

The afents mounted it to the wall and got everything connected to my tv

Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

I love geek squad replacement programs. I use them often when I have issues with my products I get a store credit and pick a new product is great! Recommend everyone purchase.

Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

This plan allows my computers and other technical devices to be fixed. A good deal if you have children with technology. Saves you money and you can csncel at anytime.

My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

good to know if something goes wrong with my product I can get help

I'm not the type to just go and get protection, but after thinking about it, I'm glad I did. I had an issue and this was taken care of no questions asked. Great job Geeks.

I bought this protection because I thought it was a great deal. With the advice of the salesperson it’s better to have than not have just in case I don’t understand something. These days nobody wants to take the time to read