Customer Ratings & Reviews

Almost smart to go with Geek Squad. Because you never know what can happen.

The protection was easy to buy but so far we have not had to use it.

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

Good deal for my new TV, peace of mind knowing my TV protected

The agent mounted my TV and connected all my devices. Very professional

The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

Absolutely love this! Great service for the price and knowledgeable staff.

agents mounted tv with class and ease. Glad i disnt have to lift a finger

They were very helpful in explaining how to work the tv and they were also very kind. Very glad I added the geek squad protection plan. I will be recommending to others.

Great customer service They was very helpful to me.

I recommend it for your own piece of mine and value

To protect a television I. Ought I bought the extended warranty offered by Best Buy. I typically purchase this warranty to peace of mind and I can't recall a time I had to use but it's good to know it's there in case I do

A 2 year replacement is just sensible for the price and the technology

Must Have protection, anything can happen! Better safe than sorry.

Happy with my purchase and the customer service received at the store