Customer Ratings & Reviews

We’re extremely helpful and the whole process to get the warranty covered was very simple.

We wanted piece of mind against any defects that may happen with our tv. THE 5 YEAR Geek Squad protection gives us that, plus they will come to the home

Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

I bought 2 of these TV's for my bedrooms. I put one of them in my master bedroom to replace my 46 inch Samsung 3D TV that broke. Needless to say, it won't be staying!!! I much prefer the larger screen, however, for the other bedrooms in the house which are not as big, this 32 inch model, at this price point, is a good choice.

I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

Havent had to use it yet but worth the price considering how electronics are anymore.

Its been very useful to buy since it helps ease the worry of it breaking

Great when u need it but kind of expensive depending on the product price

The greek squad is always very knowledgeable about the product. They come in a timely fashion.

Worth every penny. I would not be without this service.

Nice to have protection. And will come out and reset tv up.Great protection.

Havent had to use them yet but definitely love the products i have protected!

Working with the people at Best Buy was easy and quick.

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

Oh geek squad service is must to take don’t forget to take when you buy anything from best buy

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

Best part of buying from Bestbuy because of the great accidental protection!

I paid $300 for the TV open box and got 5 years warranty

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.