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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service on my 4K TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Service on my 4K TVs. I don't always use the extended warranty but I have several times. Worth the extra money for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan, can count on Bestbuy to have my back with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a bad Samsung unit - no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this comes in handy if my tv is damaged within the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s delivery was efficient and on time. !!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    installed quickly

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] great gs service, installed my tv perfect and still have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t regret this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Amazing quality!! And even better prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this Protection, the warranty offered at Best Buy is not as expensive as in other places. When you compare Sear and other competitors the warranty is about 20% of product instead of the 50 to 60 % others charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get it the 5 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get the 5 year protection plan. You spend that much money on a TV. It's worth the extra money. I got it just to be safe. But LG is a great TV. I don't think I will have to use it.. AND I LOVE The Remote !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. Well worth the little extra. Fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv i love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had alsorts of televisions but this sony televisions graphics are so awesome and the colors are very vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect that Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do take anything home without it. There will be a time you will regret it with the quality of electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has so far been able to answer all my questions for my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection for your purchases especially tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better price one year ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek Squad protection one year ago. For a tv/dvd that cost $150 I got 5 years protection for $30. This year I bought a tv/dvd that cost $300 and got 2 years protection for $40. Wow, did the price go up! Althought I got a better price for this purchase I can not recommend this product at this years cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service family and friends. Go there and take a service.

    I would recommend this to a friend