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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30832 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 30,832 reviews
  • Rated 5 out of 5 stars

    Must have, electronics do break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have you never know when something is going to break a malfunctionMust have, electronics do break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Again..can go eitheer way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of transaction. Had my information ready to give. Took about 2 weeks for home delivery swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUNDS GOOD TO ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Necessity to buy the extended warranty because we never go wrong when it’s need . Also they are very dependable and get things fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this from Geek just in case I had problems after mfg warranty, I haven't had to use it so far, but confident they will be available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 'OLED burn in' protection is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance covers OLED burn in which is wonderful. I love the peace of mind that my devices will last a long time, thanks to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service plan, never forget about this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the price and the extra protection could not go wrong at all with it being a smart device during the rona bandemic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a few times since I purchased the protection package, Each time the person was helpful and courteous. I am happy with mu purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has an excellent track record when u make a warranty request. I havea piece of mind knowing that this company will back its product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't Go Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase with any major electronic purchase. Have used it many times, and gotten my money back completely on two different occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a TV that the kids will use and will probably need a repair down the line. Geek Squad always does a good job repairing, replacing or reimbursing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the product and your budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used it. I get exceptional service from the store on items I don’t have this service for so I can only image it will be better with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the product and your budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used it. I get exceptional service from the store on items I don’t have this service for so I can only image it will be better with it.

    I would recommend this to a friend