Customer Ratings & Reviews

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

Excellent for buying it. Good and fast service. A little overpriced

we haven’t had the need to use our geek squad purchase

Always add the extra protection Best Buy stands buy there products!

must get item just incase. fast service and reliable

must get item just incase. fast service and reliable

Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Decent price for the protection coverage for 2 years.

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

This is another big advantage to have if anything happens to your product you can take it back,have it looked at with no problems. I enjoy using this it's extremely helpful but also protects the items you purchase.

Always get a geek squad warranty on my electronics, minus the TV, I don’t believe it’s worth it, but as far as controllers goes, all day.

Need if you are getting something electronic for a young one or and open box item.

great ,this protection is good and cheap to take care of your products

Why would you buy a $1200 TV and not put a coverage on it is the real question. I’ve been purchasing Best Buy service plans for years I’ve exercised some others I never had to redeem, they are well worth it.

I always purchase the protection plan because returning an item is hassle free no matter what happens accidental damage or product failure. Simply walk in swap them out and be on your way.