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Customer reviews

Rating 4.7 out of 5 stars with 30352 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 30,352 reviews
  • Rated 5 out of 5 stars

    protection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have protection. if you invest in an electronic you need to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover everything except accidental damage. Understandable for their risk involved but this as is is still a good value. $80 for 5 years extended manufacturers warranty is still great. If they can't fix it then they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, personable and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None Better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great It’s hard to find a good warranty these days in the past I have use this after the manufactures warranty there’s no more and the TV stopped working and Best Buy replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice people at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian and Anthony are awesome! Saw them twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    diana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it a couple of times, however I know it's there when I need it and they are very nice when I have had to call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection plan yet. But what I understand that these OLED TVs can be very pricey to fix and if anything were to arise it sis best to have something backing you up and for five years the cost is minimal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is very beneficial because if something were to happen , for example water damage the the tv. If they can't fix it then they will replace it with a new one. It's good especially if you have kids and they play with the electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the protection plan from Best Buy. I had a past TV which had an issue and Best Buy honored the plan. I got a new replacement TV. It was easy and they walked me through every step. Very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably your best option. They was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $350 purchase price of the TV brought the geek squad protection program down to $50 for five years good value in peace of mind

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! That's awesome to hear! It definitely is great to cover your investment just in case something goes wrong. If you need any help or have questions, please let us know.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan better than any other i have ised before i always buy it when buying a new device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote install of software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on top of the action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem, the geeks squad is always on top of it. The staff has very good customer service skills, which is a plus in this pandemic area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Squad protection on many, many products. In those are events that I have had to use it, the service has been stellar and able to resolve the issue in short order or I was provided with a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is our very first time purchasing a flat screen TV, I was a little worried about the possibility of future repairs. We are on a tight budget and could not afford costly repairs! The Standard 5 Year Geek Warranty is EXACTLY what we need to take the worry completely away! The home repair is an added bonus!!

    I would recommend this to a friend