Customer Ratings & Reviews

I would highly recommend the 5-year standard Geek Squad Protection plan for anyone looking to safeguard their valuable electronics. The comprehensive coverage and expert support make it a worthwhile investment.

Hopefully i dont have any issues nice to have the sqad to back me up

Whenever I buy a tv I always make sure I get the 5 yr warranty. It always comes in handy

The Geek Squad service was great, quick and efficient. I will definitely be buying the protection plan again!

Geek squad is great! Would absolutely purchase again.

Always love geek squad help tips and support overall

Got it to bring my 75yr old aunt into the 21 century.

I thought I has a problem so I called and they came and even though problem was operator error they were very nice about it and made sure I knew how to use it. THANKS GEEK SQUAD!

Geek Squad Techs were efficient and polite. Helped me with any questions I had while they were replacing the TV on the wall would recommend this service highly

Every person I have encounter with the Geek Squad has been extremely polite , knowledgable

Great customer service and easy to create a claim.

I'm not a technology-minded person. As a result, I want someone I can call if I have a question about the product I've purchased, or a problem arises. Having Geek Squad protection gives me peace of mind because I know I can call them 24/7 (yes, I've called them in the middle of the night), and they will help me. I've had excellent service, which is why I always add Geek Squad protection,

We've replaced 2 TV's with the warranties through geek squad, both times they've made the process an absolute breeze! If your on the fence about getting the warranty, get it! It pays for itself and takes the stress out of any repair!

Don’t know about this have never had to use it says a lot

You can’t go wrong when you go with Best Buy’s Geek Squad protection. No questions asked just fix my beautiful electronics every time and “Walla!!!” Like Brand Spanking New. Thank you Best Buy team.

Bought the TV in 2019. Power board failed and replaced in 2020. With warranty still left in 2024 the TV fails again and they tell me it possibly won’t be covered/will be junked. What’s the purpose of the warranty???

Peace of mind for my purchase. Having the reassurance that your purchase has protection

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

I keep my Geek Squad Protection plan as an on going safety net for all of my electronic gear. At age 80, I have no interest in doing this kind of stuff on my own. It is really great to know that these guys are on the ball and know what they are doing, I have had to use the "plan" at least four times a year, and have been consistently by the thoughtful staff who have either over the phone, on line, or in the store have walked me through some technical problem AND solved the problem and gotten me back to work. As a "senior", I really appreciate the skill and courtesy of their staff.

I actually worked at bestbuy years ago and protection plans were a hard sell, they are extremely expensive and rarely used, but as an ex employee i also saw customers come in and buy their dream TV just to have a storm pop it a week later, or the most memorable story was a child pouring juice all over a tv as the mom was unpacking it. It’s a sad conversation to have when you know someone has been saving for something and it’s gone in seconds and theirs really nothing you can do. It’s like buying your dream car, wrecking it and taking it back to the dealer and asking for another.... I HATE BUYIJG PROTECTION PLANS but I do it every time now. One day one of these plans is going to pay for all of the plans I’ve ever bought.