Customer Ratings & Reviews

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

The Best buy representative was great he was a great help on helping me decide on my purchase

Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

Super Happy I got this it gave more peace of mind that I have it available!

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

If you want to be covered and fell comfortable with your devices protected go ahead.

We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

There is no better use for your money than that spent for a Geek Squad Protection Plan. Not only is it applicable for the equipment purchased but also for two other pieces within the same household WIFI. Thank you Geek Squad for looking out for my continued IT needs.

It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

With today's electronics I wouldn't even take a chance without this warranty.(2-Year Standard Geek Squad Protection ) . If something goes wrong with your purchase during that time they will take care of it. I myself will get the extended warranty when it comes up.

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

I had to use mine and they were courteous and processed my claim quickly