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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 30,833 reviews
  • Rated 5 out of 5 stars

    Hooked up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and told me I bought the wrong mount. He had one in his truck & it worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no brainer for a $4000 tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is necessary for any oled tv s they are extremely difficult and expensive to repair. its a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind at a small price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and in a way I hope I never have to but I am glad to know it is there if I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new TV. Best Buy is usually good about responding to customer issues so hopefully my TV will be fine. If not I'm sure they will help with any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help they offer. They are always friendly and very helpful with all your needs. So if you need help don’t be afraid to let them know you are not computer savvy lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need it. I was able to get a brand new TV when my original TV went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection on all products I purchase from Best Buy as they will either fix or replace anything that is protected if something goes wrong or it is faulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea I have " one" company to call for any appliance. Computer, repair at a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goog protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love geek squad protection . They try to fix it if not they give you money to buy another one . Or whatever you need to buy. I highly recommend this to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have in case something happens. Would recommend on an expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 39" HDTV is wonderful. The picture is very crisp and clear. I am very happy with it. I would recommend it highly. It was also easy to set up, so I could do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get geek squad protection with every item that has the option. Honestly the protection is the only reason I always buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Geek Sqaud Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product that I purchased from Best Buy has a protection plan. When my Lab top went down Geek Sqaud was there to fix in a jiffy. And the plan is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This add on a must purchase just in case of your appliance breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had no issues when I requested help. I highly recommend getting this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad policies are always worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Good Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have, but I do wish it was cheaper to purchase the extra warrantee. Overall, excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Hopefully I'll never have to use it.

    I would recommend this to a friend