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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 30,842 reviews
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never without my Geek Squad. All products I buy with extended warranties and Squad help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy with first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a very fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very fair price for total peace of mind. Completed the 'feel good' purchase experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything that could go wrong with the tv besides personal damage. Hopefully I get contacted after 5 yrs to renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have geek squad never know when you might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended service plan and it has been worth every penny it has saved me so much time and money and aggravation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have to secure your item of mishaps and or manufacture defects. You can’t go wrong with having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for any TV that you purchase, Best Buy has the best warranty at their own electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must to always get the geek squad protection! This service is there when you need it most!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection program is great. Very helpful to have and very friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed yet and hope I do not need but got the program to protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered inside and out from top to bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered inside and out from top to bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered from top to bottom inside and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 IN FOR LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ... I bought 3 of these and they work excellent !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for item purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan when I purchase anything at Best Buy, people are always helpful and fix the problem right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the geek squad protection on our last tv and I had to use it. Was a very easy process and got handled quickly over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the insurance 2-Year Protection Plan - Geek Squad for the 2.1 sharp sound bar. It is something that I do just to feel safe. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet, but is a good idea to get considering our last tv didn’t last us a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good technicians and they always there for you if you have any trouble with your electronics.

    I would recommend this to a friend