Customer Ratings & Reviews

Got this for a lesser name brand tv for my parents if it were to stop working in the near future. Hope not to have to use it but we'll see...

Great service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

I have always had good luck with the Geek Squad, have been very helpful and would use it when needed and had any issues resolved

Love Best Buy’s warranty It gives you a peace of mind with product that’s super expensive

Have not had to use them so far so good great deal

hope this was a good buy as geek squad service hasn't helped me much in the past

I haven’t needed the service yet and hope to not need it but it is a secure feeling to have this type of help at my disposal.

I started buying protection plans on all big purchases, and I've had to use it on a TV a few years ago. Nothing feels better than walking into the store, handing them a broken TV and walking out with a new one, no hassle.

It's always nice to have the peace of mind of knowing my items are protected for a couple years.

Must be part of my 5 year warranty I paid for on my tv. Paid $30 for 5 years great deal.

The gook squad is real good with my products. They have fixed all the problems I've had.

Good plan always helpful when there are issues I continually buy the plans for sudden incidentals

Best protection plans in the market best buy always to keep their costumers happy.

Great protection plan and good to have for electronics

The kid squad agents are really fast and professional. Super helpful with all of my purchases

Prior to purchasing this HDTV, I owned a Sony HDTV for 9 years. About 6 years after I purchased it, the picture started to fail. I purchased the protection plan as insurance in case I encounter any problems with this HDTV.

The Geek Squad protection is a must have. I’ve had to use it and they step up with great customer service

At first I wasn’t sure about getting the protection, but my husband convinced me, let’s get it just in case, you never know. In my opinion is the best option just in case something happens

Great value for a 5yt replacement warranty. Haven’t used it yet but my mind is at ease for 5yrs.

Love Best Buy procreation I only buy electronics and appliances from Best Buy love their service