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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1210 Showing 24,181-24,200 of 30,914 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend spending the little bit of extra money to protect your large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there for me. I always get it on my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure when getting big ticket purchases to get the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really worth it. Greek Squad is really helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it but looks it should eliminate worry for the expected life of the equipment

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty product, bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the television and did not coordinate the remote. Also they did not check the picture as the tv was defective. When I called for service, they told me it would be nearly 2 weeks. When service came out, they said it should have been replaced not serviced as it is a new television. I scheduled a replacement and no one showed up. I called and was told someone would contact me and no one did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very helpfull easy to exchange of they cant fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helping with setting up my t.v.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for protecting your investment. Good peace of mind as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad warranty gives me piece of mind concerning any product I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRotection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to spend on a quality item. Best to get a little protection. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must always protect your investment if you’re buying a high end piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad for geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good insurance for the price I was recommended by family to always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me from dragging the TV into the store for 5 years. Best Buy comes to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have a protection plan cause you never know what may happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 60" smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with this television. The picture is wonderful and it is so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought it with two years of insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with two years of insurance, I hope you won't have any problems if you need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any other insurance, glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only reason I buy from bestbuy, great insurance and better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get my protection on everything I buy from bestbuy. Geek squad always has my back.

    I would recommend this to a friend