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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1216 Showing 24,301-24,320 of 30,914 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support. Answered all my questions with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have for TV. Geek squad has great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me extra security in case my tv goes out .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to buy, NOT easy to mng acct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and to use; NOT easy to manage the account.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the warranty for all my items because best buy stands by it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stands by their protection. It is the best accesory for any electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love avin the piece of mind of the geek squad should something go wrong with our tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has good prices for warranty...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection plan. If they can't fix it the product is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy the protection plans on our tvs. Hope I dont have to use it thou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best hey take care of any issue you my way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get this for peace of mind. This is a must have for this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the protection vs the benefits of having it make it a worthy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech support love the people at bestbuy thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive warranty option, geek squad is great and will fix all flaws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great! Worth the money. I’ve had it for 6 months and it’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as the product I purchased was an open box. Geek squad has yet to let me down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend