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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1217 Showing 24,321-24,340 of 30,915 reviews
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PLEASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. Thank Goodness! Hopefully, I will not have to..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people staff at Sterling location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people always trying to do there best to explain any product we ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Geek squad will come out and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got this for my Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is well satisfied with the 50" set thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives me the peace of mind that if something goes wrong they have my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use yet, but feel confident if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for my pc!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're the only ones I trust to come near my computer!!!!! Totally recommend!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is needed for all products. I have security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s geek squad. They can fix any problems you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to house were very professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, east to connect to- what you need to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s wireless. Easy to connect to my computer. But for some reason it won’t scan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it............

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone should get this plan.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on all purchases. Geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a great service to have at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I never have to use this but, it's nice knowing I have it for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know that best buy offers this type of protection for all appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year geek squad guarantee is a really good service provided by best buy

    I would recommend this to a friend