Customer Ratings & Reviews

I have had geek squad for years and out of all the warranty and service plans I have ever had, geek squad has all ways been there for me and I have always been satisfied.

Great on repairing your devices and give you a good explanation of things

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

I got this 5 year plan because Geek squad is always there when you need them they fix my tv and laptop this protection help me in so many different ways in saying money.

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

service was great. 2 thumbs up! Top notch service as usual.

I hope I never have to use the warranty. However it is reassuring to know I have it in place just in case.

No one truly appreciates a Geek Squad Warranty until you have a problem and have just a factory warranty. With this, no need to save original packaging. Replaces your electronic with a New Unit!

I didn't ever have 2 use, but always nice 2 have just n case. You never know if or when you might need. Good investment 4 just in case situations.

I always get the Geek Squad protection as well as total tech. I have used both several times and would not make a purchase at Best Buy without it.

Good stuff and tv is good too. I like it a lot. Yea

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

Vizo system works well together, TV is brighter and clearer and sound is great.

Always trust the geek squad! They are lifesavers!!

The agent came and setup all my equipment and put all my apps on it

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Geek Squad is knowledgeable and friendly! Good to have support when you need it.

So far this plan has been great. No issues when i need them.

I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

Tv has been great but knowing I have a warranty in case it has problems is great to know. I have never had a problem with their warranty