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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30899 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 30,899 reviews
  • Rated 5 out of 5 stars

    JohnR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the OLED TV at an exceptional value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this protection plan. We had it on our rca tv and the plan had to replace it with another tv free of charge. I got it again for our new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping not to have to use this but I have always purchased the coverage for a big tv purchase. I rather be safe than sorry if I ever do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can do when you buy any electronics. Best Buy has the best service policy in my opinion. I will never buy without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to buy for 5 years you can’t beat the price just in case the tv stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very friendly they always try to find a better solution , they make you happy with the final result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best name brands can fail to perform. It's nice to know that geek squad protection can help you repair, or retrieve important files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel good knowing it's protected by Geek squad. Def worth the small premium upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need anything with my television they are there to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my computer they had it set up within 12 hrs with all of my new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchased geek squad protection for my all gadget and electronics for a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly service. I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Protection plan Well worth the money. Any issues , just take it in , it’s that simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made the change out of the TV easy and hassle free. Neat and fast. Stay until everything was working and clear to me how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty covered my needs of glass replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty gives us a piece of mind for protection and no unexpected out of pocket cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I will be able to use if anything ever goes wrong. (Within the time frame)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought in case TV breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I bought new flat screen TV didnt have it when we bought our first flat screen that tv didnt last long. This time if there is problems it will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better knowing my big purchase is protected for 5 years. Spending so much money is a little easier with this peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so thankful for geek squad because it saved me from losing money on my tv when it stopped working.

    I would recommend this to a friend