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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 958 Showing 19,141-19,160 of 30,900 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful and solved my issue and it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very easy to bring back your purchase for repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and service was great for exchange and service on previous TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    answered my call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    answers all questions and gives options polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your standard five year protection plan. Glad I bought it and glad I haven’t had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad ...............,..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranty available through Geek Squad. Makes life easier!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service Good service Good service !!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a job well done! I'll give them the 6th star, if they can do it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get a warranty it is always worth it and you have peace of mind;

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a definite must. Items are easy to take in to Best Buy and you receive notifications as item is being repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan. Also i have geek squad protection for all of my electronic equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it. It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it to avoid going through the manufacture returns or fixes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv the sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad on a go pro five black took in due to inability to charge they were exceptional to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty program around customer service is 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is highly recommended. They always take care of you and it’s defintely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice option to have. Gives you some assurance in case things go wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture but breaks really easily. The cat knocked over the tv and it barely hit anything and the screen busted. My daughter had caught it before it hit the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan. Definitely worth getting this for high dollar purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Always Buy Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for peace of mind. I usually buy the maximum coverage period

    I would recommend this to a friend